FAQ

FAQ

Flat Plains Services Inc

Have a pest control-related question? Flat Plains Services Inc has the answer. Check out these FAQs and give us a call today for more information!

  • Where do you travel to provide service?

    We service Eastern North Dakota and Western Minnesota.

  • How do I sign up for service?

    Signing up is easy – just call to request the services you want. We will give you a free estimate if we haven't evaluated your lawn. After your first year of service, we send out a postcard in the spring every year, which you can sign and send back in.

  • How do you bill me for services?

    After each service, our invoice will be mailed out. You may pay by cash, check, credit card, or money order. We also have a pre-payment discount plan for our Tree and Shrub Care Program. Payments are due upon receipt of the invoice unless other arrangements are made in advance.

  • Do I have to sign a new service contract every year?

    Yes. After your first year of service, we send out a stamped postcard in the spring, which you can sign and send back to us.

  • What guarantees do you provide?

    The treatments you receive from Flat Plains Services Inc do not guarantee perfect results.

    • Tree and Shrub Care - Growing conditions influence applications made to trees and shrubs. Trees and shrubs under environmental stresses such as low moisture and high heat do not respond as favorably as treatments to trees and shrubs growing in a more favorable environment.
    • Pest Control – Results depend significantly on the amount of preparation done to the site by the resident or tenant of the dwelling. If our technician cannot access the necessary areas to perform the treatment correctly due to dirty, cluttered conditions, the results will be less than desirable.

    However, if you are unsatisfied, we will keep working with you until you are.

  • If the weather is bad, will my treatment be pushed back to a later date?

    There's no need to worry if a service is delayed. Weather plays a big part in when and where we treat. We use high-quality materials, and your lawn and trees will be treated within the proper time frame.

  • My lawn treatment was done and shortly afterwards it began to rain. Is it still okay?

    If it rains within an hour of one of our treatments, don't be concerned. If a heavy downpour of rain immediately follows a treatment, call us immediately, and we will determine whether a re-application is necessary.

  • I have brown spots on my lawn. What causes them?

    Diagnosing a "brown spot" on a lawn can drive even a seasoned professional crazy. So many things can cause the yard to turn brown and die in one specific spot. So, where do you start? Have you been watering correctly? The most common cause is a lack of water and problems in an irrigation system. That can cause yellowing and spots. Overwatering can also yellow a lawn and kill trees and shrubs. What about mowing? If the property is mowed too short or not often enough, brown spots will often appear.


    Is it a problem with pets? Both dogs and cats can cause spots even if you don't own one of your own. If none of the above applies, we can start to look at disease and insects. While there are millions of insects worldwide, only two or three of them will cause damage to the lawn. Diseases are harder to pick out, but again, only a relative few routinely cause damage, so knowing the symptoms and signs can help narrow down the cause. The bottom line is that too many things may cause a brown spot on the lawn. Take the time needed to properly diagnose the problem instead of rushing into a harsh treatment. You'll be glad you did.

  • What can I do to help with pet spots on my lawn?

    Along with excessively watering areas affected to help flush out the ammonia, sprinkle some garden lime on the site and water it in generously. The garden lime will help fade the pet spots quicker by lowering the acid levels in the soil. This, along with regular fertilizing, will help the affected areas recover faster.

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